Shipping policy

At Symphony Natural Health, we proudly ship throughout the United States and to many international destinations. We offer a variety of shipping options to help ensure your products arrive as efficiently as possible. Shipping options, delivery times, and product availability may vary by location.

 

U.S. Shipping

Free Shipping

We offer free standard shipping on:

All U.S. orders over $75

All Subscribe & Save orders

Standard Shipping

We know how important it is to receive your order quickly and reliably. Most standard shipping orders arrive within 2–5 business days after processing.

Expedited Shipping

For customers who need their order sooner, expedited shipping typically arrives within 2 business days after processing.

 

Order Processing

Orders are processed during normal business days.

Please note:

• Orders placed on weekends or national holidays will be processed on the next business day.
• Delivery estimates begin once the order has been processed and shipped.
• While we work hard to ensure timely delivery, Symphony Natural Health is not responsible for delays caused by shipping carriers, weather events, customs processing, or other circumstances outside our control after an order has been shipped.

 

International Shipping

International shipping rates and delivery times vary based on destination, shipping method selected, and local customs processing.

Please note:

• Delivery estimates for international orders do not include customs clearance times.
• Customers are responsible for any duties, taxes, VAT, customs fees, or import charges assessed by their country.
• Symphony Natural Health is not responsible for delays caused by customs authorities, local postal services, or other factors outside our control once an order has shipped.
• Product availability may vary by country due to local regulations and import restrictions.

International Shipping Restrictions for Herbatonin®

Due to country-specific import regulations and product registration requirements, Herbatonin products are currently not available for shipment to the following locations:

• Åland Islands
• Albania
• Andorra
• Austria
• Belarus
• Belgium
• Bulgaria
• Croatia
• Czechia
• Denmark
• Estonia
• Faroe Islands
• Finland
• France
• Germany
• Gibraltar
• Greece
• Guernsey
• Hungary
• Ireland
• Isle of Man
• Italy
• Japan
• Jersey
• Latvia
• Liechtenstein
• Lithuania
• Luxembourg
• Malta
• Mexico
• Moldova
• Monaco
• Netherlands
• Northern Ireland
• Norway
• Poland
• Portugal
• Romania
• Russia
• San Marino
• Slovakia
• Spain
• Svalbard & Jan Mayen
• Sweden
• Switzerland
• Thailand
• Ukraine
• Vatican City
• Venezuela

These restrictions apply specifically to Herbatonin products and may change as regulations evolve.

Customers are responsible for ensuring that products ordered can be legally imported into their country. Any duties, taxes, customs fees, import restrictions, or product confiscations imposed by local authorities remain the responsibility of the customer.

 

Questions About Your Order?

If you have any questions regarding shipping, tracking, or delivery, please contact our Customer Care Team:

Email: customer.service@symphonynaturalhealth.com

Phone: +1 (415) 243-9991