Customer Service

We’re here to support you on your journey. Reach out to us through any of the methods below, and our Customer Care team will be glad to assist you.

Chat with us

We are available: Monday to Friday: 8am - 4pm PT

Start Chat

Phone us

We are available: Monday to Friday 8am - 4pm PT

Please note our Medical Team is not available on this line. Please contact them via this page.

(415) 243-9991

Shipping & Order FAQs

What shipping options are available for U.S. orders?

We offer free shipping on U.S. orders over $75 and all Subscribe & Save orders. Standard shipping takes 2-5 business days, and expedited shipping is available for delivery within 2 business days after processing.

How quickly will my order ship?

Orders are processed Monday through Friday. Orders placed on weekends or national holidays will be processed on the next business day.

What is your return policy for unopened products?

We offer a 30-day return policy for unopened, unused products in their original packaging. Contact us at customer.service@symphonynaturalhealth.com or (415) 243-9991 to start your return.

How can I manage my Subscribe & Save orders?

Currently, adjustments to your Subscribe & Save orders need to be made through our Customer Care Team. Simply reach out to us at customer.service@symphonynaturalhealth.com or call 415-243-9991, and we’ll be happy to assist with any changes, including order frequency, product preferences or cancellations.

How do I know if this supplement is right for me?

Our Medical Team is available to answer questions about our products and help you determine what may be best for your health needs. Contact them at medical.team@symphonynaturalhealth.com.

Do your products contain any allergens?

Our products are crafted with the utmost care and quality. Every Symphony Natural Health product is certified USDA Organic, Kosher, Non-GMO and completely vegan, with no added chemicals, preservatives, colors, flavors or fillers. Our formulas contain only pure, organic herbal powder in a vegan capsule. Symphony products are also free from gluten, wheat, yeast, soy, nuts, corn and dairy, and are verified as low FODMAP, making them suitable for those with sensitivities. Each batch is rigorously tested by third-party laboratories to ensure purity, potency, and safety, and we comply with California’s Proposition 65 standards. For a full ingredient list, please see our product pages or reach out to our Customer Care Team for more information.