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Hydrating and energizing your body with Sole (so-lay) is easier than ever with our NEW Sole Jar. Simply add clean drinking water to your jar pre-filled with Original Himalayan Crystal Stones to create a concentrated salty solution containing 84 ionic minerals to help balance and restore many body functions.*
The Sole Jar is accompanied by a handmade, high quality, wooden spoon made from natural schima superba wood.
We know how important it is to get your order quickly, so we offer a variety of shipping options to suit your needs!
For U.S. Orders:
Please Note:
We’re here to ensure a smooth and hassle-free experience! If you have any questions about your order, feel free to reach out to us at customer.service@symphonynaturalhealth.com
At Symphony Natural Health, our top priority is ensuring you get the results you’re looking for. If for any reason you need to return or exchange a product, we’re here to help! Please review our policy below.
We want you to feel great about your order! That’s why we offer a 30-day return policy from the day you receive your order, for any order or item you need to return that is unopened, unused, and in its original packaging. Don’t forget to keep your proof of purchase handy!
Starting Your Return:
It’s easy-just reach out to us at customer.service@symphonynaturalhealth.com or give us a call at 415-243-9991. We’ll guide you step by step through the return process. Please note that we cannot accept items returned without first contacting us, so be sure to reach out!
Damaged or Incorrect Items
How annoying! We’re really sorry about this! Mistakes happen, and sometimes things go wrong during shipping, but we are here to make it right. If your item arrived damaged, defective, or if it’s not what you ordered, contact us right away at customer.service@symphonynaturalhealth.com or call 415-243-9991. We’ll make it right as quickly as possible!
Exchanges
Ordered the wrong item and want to swap for the right one? No worries! We’re happy to help with exchanges—just get in touch with us at customer.service@symphonynaturalhealth.com or call 415-243-9991, and we’ll take care of it.
Refunds for Opened or Used Products
If you’ve already opened or used your product, and feel it’s not working as expected, we’d love to help! Our goal is to ensure you get the results you are looking for. Our Medical Team is available 7 days a week to provide personalized support. With over 17 years of experience, we’ve found that small adjustments—like tweaking your dosage or improving hydration—can make all the difference.
In fact, our clinical trials showed success for 84% of women using a standard dose, but with the guidance from our Medical Team, that success rate increased to 95% (that’s 19 out of 20 women)! That’s why we’re so committed to offering this support, even though a single call with our team costs more than a box of Femmenessence. We know that when you get the right support, you’ll get the results you’re looking for, and when that happens, you become a part of the Femmenessence family.
If, after following our Medical Team’s guidance, you’re still not seeing the results you hoped for, we’ll happily issue you a full refund.
You can reach them 7 days a week at medical.team@symphonynaturalhealth.com. We’re here to help!
Refund Policy Details
Opened Products: Returns for opened products will be managed by our Medical Team to ensure you receive the best possible guidance on using the product.
Quality has been at the heart of all that we do at Symphony Natural Health, since our founding in 1997. We started as a raw material supplier, providing hundreds of tons of herbs from Vanuatu, Australia and France to some of the biggest herbal extraction companies in the world. Over the next several decades, we’ve grown into a fully vertically integrated company, controlling every step of the process—from seed to shelf. With our own farms, manufacturing, packaging, and fulfillment centers spanning seven countries, we believe that producing the highest-quality products isn’t just about getting one thing right—it’s about getting everything right.
Attention to Detail
Our process begins with researching each plant's unique biology and chemistry, to identify the key biomarkers that deliver real benefits. From there, we carefully select the best varieties or phenotypes and find the ideal growing conditions—whether that’s soil, climate, or elevation—to ensure the potency of every plant. We also test the soil for heavy metals, pesticides and other potential contaminants to ensure our products are as clean and safe as possible. When harvest time arrives, we assess the optimal time of the season, time of the day (diurnal cycle), plant growth stage and harvest method to maximize the active ingredients in the plant.
Sustainable, Organic Farming Practices
Sustainability isn’t just a buzzword for us—it’s essential to ensure our farms thrive for generations to come. By following the traditional, time-tested practices like crop rotation and soil rejuvenation, we maintain the health of our farms in places like Peru, Vanuatu and France, where crops have been harvested in some cases for thousands of years. We also understand the benefits of organic farming for both higher plant quality and purity; all of our farms are organically certified or in transition to becoming organically certified.
Novel, Superior Harvesting, Drying and Manufacturing Processes
Each plant we work with requires a unique harvesting, drying, and manufacturing process to optimize the full spectrum of key active ingredients and bioavailability. These proprietary processes that only use water, temperature, and pressure, result in concentrated levels of active ingredients up to 10 times higher than normal raw materials delivering more potent, bioavailable products without any chemicals or solvents.
100% Natural, Pure, Vegan, Kosher and Organic
Every Symphony Natural Health product is certified USDA organic, Kosher, and Non-GMO. Our entire line of products are completely vegan and contain no chemicals, solvents, excipients, preservatives, colors, flavors or fillers. You’ll find nothing but pure, organic herbal powder and an organic vegan capsule in every box.
Low FODMAP and Free of all Common Allergens
Symphony products are free from gluten, wheat, yeast, soy, nuts, corn, and dairy, and are third-party verified as low FODMAP—making them safe for those with sensitivities.
Packaging for Maximum Stability and Freshness
Every detail matters—including how we package our products. Our commitment to wellness, wisdom, and consciousness is reflected in everything we do, from the products we create to the way we deliver them to you.
Just as every transformation begins with a seed, our packaging is as mindful and deliberate as the products themselves. The seed symbolizes infinite potential and growth, and we bring that same care to how we protect your wellness journey.
Our packaging isn’t just functional; it’s an extension of our energy and purpose. With the same mindfulness and intention we put into our products, we use oxygen- and moisture-resistant blister packs, along with UV-shielding boxes, to ensure every capsule remains as fresh and potent as the first. This thoughtful design preserves the quality, effectiveness, and energy of every dose—right up to the very last capsule.
Third-Party Certifications, Testing and Quality Assurance
Our manufacturing facilities are GMP and HACCP certified, and every batch is rigorously tested by third-party laboratories to verify its purity, potency, and safety. We also ensure compliance with California’s Proposition 65 for heavy metals. With years of clinical trials, as well as pharmacology and toxicology research, you can trust that Femmenessence is not only effective but held to the highest standards of quality and safety.
Your health journey is unique, and the right support matters. With over 200 years of combined experience, our expert Medical Team has guided more than 150,000 individuals. We're here to provide personalized care, ensuring you feel supported and empowered every step of the way.
Gain special access to personalized guidance from our Medical Team when you join our community. We're here to help you find the right dose, manage supplement interactions and provide expert advice to optimize your health journey.